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General terms and conditions (Including privacy policy and cookie policy)

Last updated: July 1, 2020

Welcome to VEGOFY.com. VEGOFY.com and/or its affiliates (“VEGOFY”) provide website features and other products and services to you when you visit or shop at VEGOFY.com, use VEGOFY products or services, use VEGOFY applications for mobile, or use software provided by VEGOFY in connection with any of the foregoing (collectively, “VEGOFY Services”). VEGOFY provides the VEGOFY Services subject to the following conditions.

BY USING VEGOFY SERVICES, YOU AGREE TO THESE GENERAL TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY.

We offer a wide range of VEGOFY Services, and sometimes additional terms may apply. If these General Terms and Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

1. ELECTRONIC COMMUNICATIONS

When you use VEGOFY Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through other VEGOFY Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

2. COPYRIGHT

All content included in or made available through any VEGOFY Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of VEGOFY or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any VEGOFY Service is the exclusive property of VEGOFY and protected by U.S. and international copyright laws.

3. TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any VEGOFY Service are trademarks or trade dress of VEGOFY in the U.S. and other countries. VEGOFY’s trademarks and trade dress may not be used in connection with any product or service that is not VEGOFY’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits VEGOFY. All other trademarks not owned by VEGOFY that appear in any VEGOFY Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by VEGOFY.

4. LICENSE AND ACCESS

Subject to your compliance with these General Terms and Conditions of Use and any Service Terms, and your payment of any applicable fees, VEGOFY or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the VEGOFY Services. This license does not include any resale or commercial use of any VEGOFY Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any VEGOFY Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these General Terms and Conditions of Use or any Service Terms are reserved and retained by VEGOFY or its licensors, suppliers, publishers, rightsholders, or other content providers. No VEGOFY Service, nor any part of any VEGOFY Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VEGOFY. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VEGOFY without express written consent. You may not use any meta tags or any other “hidden text” utilizing VEGOFY’s name or trademarks without the express written consent of VEGOFY. You may not misuse the VEGOFY Services. You may use the VEGOFY Services only as permitted by law. The licenses granted by VEGOFY terminate if you do not comply with these Conditions of Use or any Service Terms.

5. YOUR ACCOUNT

You may need your own VEGOFY account to get full access to VEGOFY Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 13, you may use the VEGOFY Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their VEGOFY Household. Alcohol listings on VEGOFY are intended for adults. You must have obtained the required age in the country of domicile to purchase alcohol, or use any site functionality related to alcohol. VEGOFY reserves the right to refuse service, terminate accounts, terminate your rights to use VEGOFY Services, remove or edit content, or cancel orders in its sole discretion.

6. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. VEGOFY reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. 

If you do post content or submit material, and unless we indicate otherwise, you grant VEGOFY a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant VEGOFY and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify VEGOFY for all claims resulting from content you supply. VEGOFY has the right but not the obligation to monitor and edit or remove any activity or content. VEGOFY takes no responsibility and assumes no liability for any content posted by you or any third party.

7. INTELLECTUAL PROPERTY COMPLAINTS 

VEGOFY respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact legal@vegofy.com.

8. RISK OF LOSS

All purchases of physical items from VEGOFY are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

9. PRODUCT DESCRIPTIONS

VEGOFY attempts to be as accurate as possible. However, VEGOFY does not warrant that product descriptions or other content is is accurate, complete, reliable, current, or error-free. If a product offered by VEGOFY is not as described, your sole remedy is to return it in unused condition. If a product is offered and sold thru VEGOFY.com by any other company or person and is not as described, you have to seek your remedy directly from the company or person having sold the product to you.

10. APP PERMISSIONS

When you use apps created by VEGOFY, such as the VEGOFY App, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions. 

11. SANCTIONS AND EXPORT POLICY

You may not use any VEGOFY Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using VEGOFY Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including VEGOFY Software), technology, and services.

12. OTHER BUSINESSES

Parties other than VEGOFY operate stores, provide information, provide services or software, or sell product lines through the VEGOFY Services. In addition, we may provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from VEGOFY. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). VEGOFY does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

13. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE VEGOFY SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE VEGOFY SERVICES ARE PROVIDED BY VEGOFY ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. 

VEGOFY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE VEGOFY SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE VEGOFY SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. 

YOU EXPRESSLY AGREE THAT YOUR USE OF THE VEGOFY SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY LAW, VEGOFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VEGOFY DOES NOT WARRANT THAT THE VEGOFY SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE VEGOFY SERVICES, VEGOFY’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM VEGOFY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

TO THE FULL EXTENT PERMISSIBLE BY LAW, VEGOFY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY VEGOFY SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY VEGOFY SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

14. DISPUTES

Any dispute or claim relating in any way to your use of any VEGOFY Service, or to any products or services sold or distributed by VEGOFY or through VEGOFY.com will be resolved in Sweden. The proceeding shall take place in Stockholm, Sweden.

15. APPLICABLE LAW

By using any VEGOFY Service, you agree that the applicable laws of Sweden will govern these Conditions of Use and any dispute of any sort that might arise between you and VEGOFY. Proceeding 

16. SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies posted on this site. These policies also govern your use of VEGOFY Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

17. OUR ADDRESS

VEGOFY.com, 57B Vivekananda Road, Colombo 00600, Sri Lanka.

18. ADDITIONAL VEGOFY SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with VEGOFY Services (the “VEGOFY Software”).

Use of the VEGOFY Software. You may use VEGOFY Software solely for purposes of enabling you to use the VEGOFY Services as provided by VEGOFY, and as permitted by these General Terms and Conditions. You may not incorporate any portion of the VEGOFY Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the VEGOFY Software in whole or in part. All software used in any VEGOFY Service is the property of VEGOFY or its software suppliers and is protected by United States and international copyright laws.

Use of Third Party Services. When you use the VEGOFY Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the VEGOFY Software, whether in whole or in part.

Updates. We may offer automatic or manual updates to the VEGOFY Software at any time and without notice to you.

Conflicts. In the event of any conflict between these General Terms and Conditions and any other VEGOFY or third-party terms applicable to any portion of VEGOFY Software, such as open-source license terms, such other terms will control as to that portion of the VEGOFY Software and to the extent of the conflict.

19. HOW TO SERVE A SUBPOENA OR OTHER LEGAL PROCESS

VEGOFY accepts service of subpoenas or other legal process only through VEGOFY’s head office. Subpoenas or other legal process shall be sent to the following address: VEGOFY, Legal Department – Legal Process, 57B Vivekananda Road, Colombo 00600, Sri Lanka.

Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases; the name, e-mail, and physical address of a seller (unless VEGOFY is part) for seller information; and IP address and complete time stamps.

20. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that your intellectual property rights have been infringed, please submit your complaint according to section 20. We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

  • Written claims concerning copyright infringement must include the following information:
  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;-Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

PRIVACY POLICY

Your privacy is important to VEGOFY. This Privacy Policy covers what we collect and how we use, disclose, transfer and store your information.

Last updated: May 28, 2020

21. IDENTITY OF VEGOFY

If there are any questions regarding this Privacy Policy you may contact us using the information below.

VEGOFY
Address: 57B Vivekananda Road, Colombo 00600, Sri Lanka.

E-mail: info@vegofy.com

Our customers may submit inquiries regarding personal data protection, privacy and security matters to CEO Erik Wilson, Vegofy, privacy@vegofy.com

What information do we collect? You may visit our site anonymously. If you choose to register on our website, four categories of data to and on behalf of you will be processed:

22. ACCOUNT DATA

When you register for an account on our site, place an order, subscribe to our newsletter or respond to a survey, basic contact details are collected such as the email address and name of your contact person, company name, address, phone number, VAT number, preferred language, ip address and currency, any purchase order number, any email address of invoice receivers and masked credit card or bank account details.

23. USER DATA

Data generated by Users browsing our website(s) using the Service. When an User submits a consent from your website(s), the following data are automatically logged at VEGOFY:

  • The User’s IP number in anonymized form (last three digits are set to ‘0’).
  • The date and time of the consent. User agent of the User’s browser. The URL from which the consent was submitted.An anonymous, random and encrypted key value.
  • The User’s consent state, serving as proof of consent.
  • The key and consent state are also saved in the User’s browser in the first party cookie “CookieConsent” so that the website can automatically read and respect the User’s consent on all subsequent page requests and future User sessions for up to 12 months. 
  • The key is used for proof of consent and an option to verify that the consent state stored in the User’s browser is unaltered compared to the original consent submitted to VEGOFY.

24. SYSTEM GENERATED DATA

The Service automatically creates and stores meta data on basis of the other types of data, e.g. Subscription data, like start date, latest invoice date and the result of a mandatory VAT number validation. Issued invoices are stored so that you may access any issued invoices from within the Service Manager. Definitions of the cookies found when the Service has scanned your website(s), including reports on the result of each scan. Aggregated statistical data on End User consents. You will be informed by VEGOFY about relevant changes concerning the Service, such as the implementation of additional functions, by email, if you subscribe to VEGOFY´s newsletter from the account settings page in the Service Manager.

25. WHAT DO WE USE YOUR INFORMATION FOR?

Processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news (if accepted), updates, related product or service information, etc.)

  • If at any time you would like to unsubscribe from receiving future emails, you can cancel your account after login by clicking on “Cancel my account”. Any of the information we collect from you may be used for one or more of the following purposes:
  • To personalize your experience (the information will help VEGOFY better respond to your individual needs);
  • To improve our website (VEGOFY continually strives to improve our website offerings based on the information and feedback we receive from our customers);
  • To identify you as a contracting party;
  • To enable secure login for you in the Service Manager;
  • To establish a primary channel of communication with you;
  • To enable VEGOFY to issue valid VAT invoices and to process transactions (your information will not be sold, exchanged, transferred, or given to any external company  (i.e. a company outside the VEGOFY group) for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested);
  • To enable automated handling of the subscriptions;
  • To send periodic emails (The email address you provide for order.
  • We may share your data with third parties who provide services on our behalf. All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes 

26. EU GENERAL DATA PROTECTION REGULATION (GDPR)

The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, cf. GDPR art. 6(1)(a)-(b).

If the processing is based on your consent, you may at any time withdraw your consent by contacting us using the contact information in clause 1.

In order to enter into a with VEGOFY, you must provide us with the required personal data. If you do not to provide us with all the required information, it will not be possible to deliver the contractual Service.

California Online Privacy Protection Act Compliance

Because VEGOFY values your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute any personal information to outside parties without your consent except as stated in clause 25 and 29.

As part of the California Online Privacy Protection Act, all users of our website may make any changes to their information at any time by logging into their account and navigating to the “profile page”.

Children’s Online Privacy Protection Act Compliance

VEGOFY is in compliance with the requirements of the Children’s Online Privacy Protection Act. We will not intentionally collect any information from anyone under 13 years of age. Our website, products and services are all directed at people who are at least 13 years old or older.

27. HOW DO WE PROTECT YOUR INFORMATION?

VEGOFY implements the following technical, physical and organizational measures to maintain the safety of your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

Availability

The Service utilizes the extensive features of the cloud environment to ensure high availability, like full redundancy, load balancing, automatic capacity scaling, continuous data backup and geo-replication along with a traffic manager for automatic geographical failover on datacenter level disasters. All failover mechanisms are fully automated.

No personal data is stored permanently outside VEGOFY´s cloud platforms. The physical security is thereby maintained by VEGOFY`s subcontractors. We require that our subcontractors comply with industry standards such as ISO 27001 for physical security and availability, e.g. by using security staff around the clock, two-factor access control using biometric and card readers, barriers, fencing, security cameras and other measures.

Integrity

To ensure integrity, all data transits are encrypted to align with best practices for protecting confidentiality and data integrity. E.g. all supplied credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those who are authorized to access such systems and who are required to keep the information confidential.

For data in transit, the Service uses industry-standard transport protocols between devices and our subcontractors datacenters and within datacenters themselves.

Confidentiality

All personnel are subject to full confidentiality and any subcontractors and sub processors are required to sign a confidentiality agreement if not full confidentiality is part of the main agreement between the parties.

Whenever personal data is accessed by authorized personnel the access is only possible over an encrypted connection. When accessing the data in a database, the IP number of the person accessing the data must also be pre-authorized to obtain access. Any device being used to access personal data is login protected by VEGOFY`s custom/own identity and access management service, and has VEGOFY`s corporate antivirus solution installed. If any personal data are temporarily stored on a device, the storage unit on the device must also be strongly encrypted. On premise devices storing personal data temporarily is at all times, except when not being actively used or relocated under uninterrupted supervision, locked in a safe. Personal data are never stored on mobile media like USB sticks and DVD’s.

Transparency

VEGOFY will at all times keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used. VEGOFY will also provide the summaries of any independent audits of the Service.

Isolation

All access to personal data is blocked by default, using a zero privileges policy. Access to personal data is restricted to individually authorized personnel. VEGOFY`s Security and Privacy Officer issues authorizations and maintains a log of granted authorizations. Authorized personnel are granted a minimum access on a need-to-have basis.

The ability to intervene

VEGOFY enables your rights of access, rectification, erasure, blocking and objection mainly by providing built-in functions for data handling in the Service Manager, by offering the option to send instructions through VEGOFY`s helpdesk and also by informing about and offering the customer the possibility of objection when VEGOFY is planning to implement changes to relevant practices and policies.The overall responsibility for data security lies with VEGOFY`s Data Protection Officer who educates and updates all personnel on the data security measures outlined in VEGOFY`s security handbook and this Privacy Policy.

Monitoring

VEGOFY uses security reports to monitor access patterns and to proactively identify and mitigate potential threats. Administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made. System performance and availability is monitored from both internal and external monitoring services.

Data breach notification

In the event that your data is compromised, VEGOFY will notify you and competent Supervisory Authority(ies) within 72 hours by e-mail with information about the extent of the breach, affected data, any impact on the Service and VEGOFYs action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.”Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of the Service.

28. HOW WE USE COOKIES

See VEGOFY’s Cookie Policy below.

29. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

VEGOFY does not sell, trade or otherwise transfer to outside parties any personally identifiable information.

This does not include trusted third parties or subcontractors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Furthermore, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

30. SUBCONTRACTORS/TRUSTED THIRD PARTIES

VEGOFY will monitor subcontractors’ and sub processors’ maintenance of cloud privacy standards to ensure that data protection requirements are fulfilled.

31. LEGALLY REQUIRED DISCLOSURE

VEGOFY will not disclose the customer’s data to law enforcement except when instructed by you or where it is required by law. When governments make a lawful demand for customer data from VEGOFY, VEGOFY strives to limit the disclosure. VEGOFY will only release specific data mandated by the relevant legal demand.If compelled to disclose your data, VEGOFY will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.

32. THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

33. WHERE DO WE STORE THE INFORMATION?

No stored data will be transferred, backed up and/or recovered by VEGOFY outside of the European Union.

34. PERSONAL DATA LOCATION

All data are stored in databases and file repositories hosted in an Digital Ocean data center at VEGOFY`s cloud vendor, Digital Ocean. All data are automatically replicated in real time to secondary hot failover databases and file repositories in same region.

Databases are continuously backed up to enable restore to any point in time within a retention period of 35 days. Backups are stored on file storage at the same geographical location as the database.

35. INSTALLATION OF SOFTWARE ON CLOUD CUSTOMER’S SYSTEM

No installation of software is required to use the Service. The login-protected Service Manager is accessible through a standard web browser, automatically using an encrypted https-connection for all communications between your browser and VEGOFY`s server to protect any data from being intercepted during network transfers.

36. ACCESS, DATA PORTABILITY, MIGRATION, AND TRANSFER BACK ASSISTANCE

You may at any time obtain confirmation from VEGOFY as to whether or not personal data concerning you are being processed.

You may at any time order a complete data copy, which you may transmit to another controller of the data. Your data will be delivered within 10 working days by VEGOFY as spreadsheet files in Microsoft Excel-format. Logical relations between datasets will be preserved in form of unique identifiers. You may be required to pay €100 + any applicable taxes on delivery for each data copy order.

37. RECTIFICATION

You may at any time obtain without undue delay rectification of inaccurate personal data concerning you.

38. RESTRICTION OF PROCESSING PERSONAL DATA

You may at any time request VEGOFY to restrict the processing of personal data when one of the following applies:

  • if you contest the accuracy of the personal data, for a period enabling VEGOFY to verify the accuracy of the personal data;
  • if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; or
  • if VEGOFY no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims.

39. ERASURE

You may without undue delay request the erasure of personal data concerning you, and VEGOFY shall erase the personal data without undue delay when one of the following applies:

  • if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing;
  • if you object to the processing in case the processing is for direct marketing purposes;
  • if the personal data have been unlawfully processed; or
  • if the personal data have to be erased for compliance with a legal obligation in EU or national law.

40. DATA RETENTION POLICY

Account Data will due to tax regulations be retained for up to six full fiscal years from your cancellation of your Service account.

Configuration Data and System Generated Data will be erased immediately when you cancel the Service account.

41. DATA RETENTION FOR COMPLIANCE WITH LEGAL REQUIREMENTS

You cannot require VEGOFY to change any of the default retention periods, except for the reasons for erasure, but may suggest changes for compliance with specific sector laws and regulations.

42. DATA RESTITUTION AND/OR DELETION

No data except Account Data will be retained after the termination of the contract. You may request a data copy before termination. You must not cancel the Service account until the data copy has been delivered, as VEGOFY otherwise will not be able to deliver the data copy.

43. ACCOUNTABILITY

VEGOFY uses the extensive range of custom logging features and audits trails. VEGOFY also logs all system updates, configuration changes and access to provide an audit-trail if unauthorized or accidental changes are made.

You may request a data protection audit performed by an independent third party who is also accepted by VEGOFY. You will pay €5,000 plus applicable taxes for an audit request along with €200 per hour VEGOFY is spending in connection with the audit as well as any other costs related to the audit, including the auditor.

44. COOPERATION

VEGOFY will cooperate with you in order to ensure compliance with applicable data protection provisions, e.g. to enable you to effectively guarantee the exercise of data subjects’ rights (right of access, rectification, erasure, blocking, opposition), to manage incidents including forensic analysis in case of security breach.

45. YOUR CONSENT

By using our site, you consent to this Privacy Policy.

46. CHANGES TO OUR PRIVACY POLICY

If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

47. COMPLAINT

You may at any time lodge a complaint with a supervisory authority regarding VEGOFY´s collection and processing of your personal data.

COOKIE POLICY

To be able to use the website VEGOFY.com in our intended way, you need to allow cookies to be stored on your computer. Cookies are used to give you as a visitor access to different functionalities and to optimize your use of our website. For further information about our processing of personal data through cookies, please see our privacy policy.

48. WHAT COOKIES ARE AND HOW THEY ARE USED

  • A cookie is a small text file that the website you are visiting asks you to save on your computer (similar devices with internet connection such as tablets and mobile phones are also included). For more general information about cookies, please see www.pts.se/cookieswww.aboutcookies.org and/or  www.allaboutcookies.org/.
  • There are two types of cookies, persistent cookies and session cookies. Both types of cookies are used on VEGOFY`s website. Session cookies are stored temporarily when you as a visitor visit and browse our website, and are deleted when you close your web browser. Persistent cookies are stored as a file on the computer during a period of time, until you as a visitor or the server who sent them, delete them.
  • Furthermore, cookies can be divided into first and third-party cookies. First-party cookies are set by the website owner (VEGOFY.com in this case) and third-party cookies are set by another website. Both first and third-party cookies are used on VEGOFY´s website.
  • VEGOFY uses Google Analytics and Firebase as a statistical analysis tool to get a picture of how our visitors use the website and to evaluate how the website can be developed, e.g. to improve the content, navigation and structure of the website.

Cookies that are used on VEGOFY.com

NameInformation about the cookieRetention timeDisclosure of
information to third
party
_gaUsed by Google Analytics to
identify a visit.
2 yearsYes, Google get
access to the
information collected
by the cookie.
_gidUsed by Google Analytics to
identify a visit.
24 hoursYes, Google get
access to the
information collected
by the cookie.
_gat_gtag_[Property-ID]Used by Google Analytics to
identify if a visitor (web browser) is
new or recurrent.
1 minuteYes, Google get
access to the
information collected
by the cookie.
vegofy-accepted-gdprCookie which is set when you click
on the GDPR/Cookie banner on the
website, so that you do not get
disturbed by the message in the
future.
30 daysNo.
pll_languageUsed to remember the language
setting which was latest used by
the visitor.
1 yearNo.

 

49. HOW YOU DO TO BLOCK OR DELETE COOKIES

You may choose not to allow our use of cookies. If you do not want to allow the storage of cookies on your computer, you can set this in your browser. If you choose to disable cookies, it may mean that certain functions on the website will not work and that your user experience is affected negatively.

Here you will find information on how to manage cookies in your particular browser:

Chrome(link:https://support.google.com/…)

Safari (link:https://support.apple.com/…)

Safari on iPhone and iPad (link:https://support.apple.com…)

Internet Explorer (link:https://support.microsoft.com/…)

Firefox (link:https://support.mozilla.org/…)

Opera (link:https://help.opera.com/…)

If you do not want your visits to appear in Google Analytics, you can install the Google Analytics Opt-out add-on in your browser. The add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. You get the add-on from Google, please read more about it here

50. COOKIES USED BY THIRD PARTY

Content and sharing tools can be embedded on the website from social networks such as LinkedIn, Facebook or Instagram. These suppliers can in turn use cookies on VEGOFY´s website. VEGOFY does not have access to, nor can control, these cookies or the personal data and information that may be collected. As a user, you need to check these suppliers’ websites for further information on how they manage cookies, what information they collect and how you can delete any third-party cookies.

51. YOUR CONSENT

By using our site, you consent to this Cookie Policy.